Conditions of Use

General

1. In these terms, 'SWANPLANT' ‘we’ and ‘us’ shall mean the company SWANPLANT, ‘you’ shall mean any business or individual who purchases from SWANPLANT and ‘goods’ shall refer to any item, items or services purchased from SWANPLANT.

2. These terms and conditions and any contract between us shall be governed in accordance with English law.

3. SWANPLANT is a sole trader, trading from Tanhouse Farm, Mill Street, Colnbrook, Slough, Berkshire SL3 0JR.

Ordering

4. SWANPLANT makes every effort to provide full and accurate information on its website of all goods offered for sale. We do not send out brochures, but if you require further advice, a member of our sales team will endeavour to satisfy all your queries.

5. A SWANPLANT representative will guide you in your choice of product to ensure that it will suit the purpose for which it is required and inform you of delivery details.

6. Orders may be placed over the telephone, by email, fax or post.

7. On receipt of payment, SWANPLANT will send you an invoice by e-mail or post to the address you provide. Whether or not you receive the e-mail or post, this invoice confirms our acceptance of your order and constitutes a binding contract between us.

Prices & Payment

8. The price payable for the goods is the price displayed on the website. Any delivery charge is clearly displayed where applicable.

9. Prices are subject to change and SWANPLANT updates its websites on a daily basis, however we cannot accept orders based on earlier pricing that may have been cached on the web. In the event that a supplier fails to inform us of a price rise, we may need to pass this increase on to you, but will not accept your order unless you are aware of the price increase and are willing to pay it.

10. Payment for the goods is required prior to despatch of the goods.

Deliveries

11. Goods are despatched direct from the manufacturer, importer or wholesaler. SWANPLANT will advise you of the anticipated delivery date at the time of purchase.

12. Normal carrier deliveries take between 2 and 4 days excluding weekends. Certain goods such as generators may be delivered the next day if the order is placed early in the day and you will be advised of the cut-off time. Delivery of goods such as trailers or large generators may have to be planned according to availability and to the destination. You will be informed of the expected delivery date.

13. Carriers plan their activities at the last moment in order to achieve the quickest turn-around for the greatest number of items. It is therefore not possible to book a delivery time, although SWANPLANT will make every effort to arrange a date convenient for you.

14. The cost of delivery is included for most goods that may be easily transported by regular courier. In the case of larger goods requiring special transport or individual delivery, there will be a charge that may be a flat rate displayed on the relevant web page or that may need to be negotiated and you will be informed of this charge before placing the order.

15. All goods should be carefully checked before you accept and sign for them.

16. If you want to export goods, we will arrange for their delivery to your shipping agent at any port within mainland United Kingdom.

Warranty

17. Machines sold as new are covered by the manufacturer’s warranty.

18. Used and reconditioned machines are sold without a specific warranty unless otherwise stated.

19. Always read and follow any relevant manuals and safety instructions.

Liability

20. SWANPLANT shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within our reasonable control.

21. To the extent permitted by law, SWANPLANT accepts no liability for any loss, damage or injury arising as a consequence of the advice provided or information given. We advise customers to view, check and ensure that a machine is right for their needs prior to placing an order.